Physical books will be shipped 1-3 days from the date of purchase and should be received 2-4 days from purchase or UK customers and 5-7 days for US or International customers.
Delivery Of Ebooks & Online Programs
You will be sent access details to download your ebook or login to your online course or program immediately after payment is made, but at the very latest 24hrs after purchase.
We do not store credit card details nor do we share financial details with any 3rd parties.
Refunds Physical books – If after buying physical book, you decides for any reason that you don’t want it, you have 14 days to contact me to ask for a refund by email to leah(@)thenaturallyyoucoach.com.
I will give you an address to return the book to and I must have received it within 14 days from the date the return details are sent to you.
A full refund of the cost of the book will be sent to you within 14 days of receiving the book.
Refunds On Online programs/course and ebooks
If you have purchased an ebook or online course or program, which you have not yet downloaded or accessed, access will be revoked immediately and a full refund will be processed with 14 days.
If you have downloaded an ebook or an online program/course and started using them and then decide you want a refund, you have 3 days from the moment of use to request a refund. A full refund will be made within 14 days.
Refunds for 1-2-1 coaching programs – The customer has the right to request a full refund up to 14 after starting the program.
If personalised diet planning has been carried out by this time, the £49 processing fee will be deducted from the refund.
If a coaching program is started and it goes dormant for more than 3mths on part of the client (i.e Leah makes the last contact and is left waiting for a reply from the client), no refund will be due and the program will be considered completed. Resuming the program will require a repurchasing for the full price.
The Naturally You Coach is a trading name of Davidel and will appear on some of your receipts or payments